![]() Evidence will be sent to the bank that by making your preorder purchase, you have checked a box saying that you agreed to these terms. Rainylune is a small business, and chargebacks costs us a huge fee. After 14 days of purchase, cancellation and refund requests will no longer be accepted.Īttempting to circumvent refund policies by issuing chargebacks through your bank or payment provider once the designated cancellation window is not very nice. If you wish to cancel your preorder, you must contact Rainylune within 14 days of purchase to receive a refund. Once they have shipped it is too late.īy purchasing a preorder item, you are agreeing to pay for a product and wait the required time for the product to be made and shipped to you. ![]() Non preorder purchases can be canceled and refunded up until they have been shipped. If we determine that there is a major issue with the product, we will do our best to fix it. If you feel you have received a defective product, please email customer service a picture of the defective item within 3 days of receiving your order. If you feel that a faulty pin made it through quality control, please send a picture to customer service, and we will reexamine the quality of the pin. a small discoloration or unevenness of the metalĪny pins not listed as Defective will fall within these parameters.over or under filled color in some areas.Pins: Enamel pins are individually handmade, and subject to various differences. We do our best to match the actual color to the product photographs, but they are not always exact. No two products are exactly the same, and it is expected that there will be slight differences from the photographed products on our site.Ĭolor: Due to differences in lighting when taking pictures, as well as screen colors, the colors in a picture may not match the product exactly. Human Error: Please be aware that Rainylune products are each made by hand, and are thus subject to slight differences and human error. If you choose to not pay the fees and have your package returned, we can only refund the product cost, not the shipping cost that was already paid and spent.ĭifferences between pictures and product received The customer is responsible for any customs fees incurred. If you live outside the US, your local custom's office might tack on additional fees and tariffs. Orders may take 7+ days to be fulfilled by our warehouse, especially if there is a large volume of orders at one time, like during shop updates or holidays. ![]() But we would very much appreciate it if you were extra careful when checking the size chart!īy purchasing from Rainylune, you are agreeing to abide by the following policies: Rainylune is a small business, so returns and exchanges can end with us losing more money than we made. We only accept exchanges for clothing if you ordered the incorrect size, and are located in the US. If you'd like a package to be packed sooner, please send an email to our customer service at and we will see if we can move your order to the top of the queue. ![]() We apologize for any inconvenience, and greatly appreciate your patience with us! We are a small business, which means we have a very small warehouse team who packs and ships all orders, and they do not work weekends. Paying for Priority 2-3 day shipping means that the post office will ship your item faster, it does not mean that our warehouse will pack your order faster.The shipping time estimates in the checkout page do not accurately reflect when your package will actually arrive.Orders may take 7 to 14 days to be fulfilled by our warehouse, especially if there is a large volume of orders at one time, like during shop updates or holidays.Want to make your frog Stuffed Animal surprise extra special? Add a gift tag, accessories, and on select stuffed frogs personalization. Perfect for animal lovers of all kinds, the gift of a frog plush toy is sure to delight. Guaranteed for Life, our stuffed frogs make extraordinary presents. Frog Stuffed Animals Make Ribbiting Gifts From pretending to hop between lily pads to practicing croaking sounds, curing up to read a fairytale, or dreaming of adventures with wildlife creatures, there is no better friend than a plush frog. Oh-so-cute, our frog plushies are designed to be a joyful part of every day and night. Inspire Creativity With A Stuffed Frogĭon't worry, be hoppy with a frog Stuffed Animal. Pick up a plush frog today and enjoy! For younger children, a fan favorite stuffed frog is the long limbed, slightly weightedġ5" Buddy Frog. One hug of the super soft fur and extra squishy 100% recycled plastic stuffing is all you need to feel the difference. Made with expert care, we make premium Stuffed Animal frogs.
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